Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

Delivery charges are very nominal for delivery within India.

Which payment methods are accepted in the Online Shop?

Currently we accept payments through Paytm only.

How long will delivery take?

We have tied up with the leading courier partners. Delivery usually takes between 3-5 business days.

How secure is shopping in the Online Shop? Is my data protected?

Our e-commerce platform is developed with the latest security features. We ensure protection & safety of all data.

What exactly happens after ordering?

Our professional artist start working on your order after which it is inspected by our quality control team and then shipped to your with our courier partner.

Do I receive an invoice for my order?

Absolutely, we send an invoice via email right after the payment is processed.

Is it compulsory to order frame?

No, you have the option to skip the frame. However, if you do so, then we laminate the sketch to prevent it from being damaged during delivery.